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- The Rational Person Would Quit: Steve Jobs on the Startup Reality
Steve Jobs was often asked what distinguished successful entrepreneurs from those who failed. His answer was rarely about intelligence or capital; it was about perseverance driven by an irrational love for the work. A CoachPreneur is no different! We become so obsessed with being a good coach that we completely overlook the business aspect. A neophyte mindset (a term I recall from Barron's GMAT guide). You're so captivated by the power of the coaching process that you forget you're also an entrepreneur, not just a coach! Of course, then we become enamoured with other methodologies and drift away from the core of coaching, to effectively serve (win-win). It is often a downward spiral. Many cite a lack of exposure to sales, marketing, or P&L responsibilities as an excuse. However, we handle all these naturally, always, both personally and professionally. Conscious Capitalism: The real 'business' is #PlanetPeopleProfit, whether you're an entrepreneur or intrapreneur. All corporate leaders, regardless of their roles, are intrapreneurs. You can't succeed without entrepreneurial skills, and these can be learned like any other skill as long as we remain open to learning. All learning begins with humility and hard work. 1. The Passion Filter. In a 1995 interview, Jobs explained that starting a company is so gruelling that any sane person would simply give up. 'You have to have a lot of passion for what you're doing... because it's so hard that if you don't, any rational person would give up. It happens over a sustained period of time. So if you don't love it, if you're not having fun doing it, you're going to give up. And that's what happens to most people, actually.' (#DYK the origin of passion goes to the crucifixion?) 2. The Resilience of Connecting the Dots. Jobs believed that during the hardest moments—like when he was fired from Apple in 1985—you cannot see the purpose of the struggle while you are in it. In his 2005 Stanford speech, he noted: Hindsight is the only clarity: 'You can't connect the dots looking forward; you can only connect them looking backwards.' Trust as a Tool: 'You must trust that the dots (failures, late nights, setbacks) will eventually lead somewhere meaningful. This trust gives you the confidence to follow your heart, even when it takes you off the well-worn path.' Trust the coach, trust the coachee or client, and trust the process — as we say in coaching. And trust is a coaching competency (ICF CC #4), although 'intimacy' has been replaced with 'safety'. As a coach, mentor, and healer, an entrepreneur... Mindset is everything. 3. Precision in Execution (The Sandbox Rule): Beyond mindset, Jobs emphasises a relentless focus on action. Act Like a Leader, Think Like a Leader - a Book by Herminia Ibarra Jobs famously argued that while ideas are a start, the process of transforming an idea into a product is where true value is created. Hiring is Everything: He regarded hiring as chess, not checkers, believing that a small team of A-players could outperform large corporations. Jim Collins and Richard Branson highlight the importance of hiring. Simplification: He believed that simplicity can be harder than complexity, but once your thinking is clear, you can move mountains. 'Simplicity is the ultimate sophistication' Let's not forget "Only the paranoid survive" - Andy Grove. It helps to reflect on why we chose to become a coach - whether internal to an organisation or as a coachpreneur. That 'why' is our eternal north star, our life purpose. To succeed, all three elements matter - coaching quotient, business quotient, and spiritual quotient. You need to attract the right prospects and clients. Otherwise, we will not reach our full potential as coaches. Then, success is holistic and enduring as a coach. And our coaching is transformational.
- Mentoring Matters in the ICF Credentialing Journey
Mentor coaching is often approached as one more requirement on the way to an ICF credential. A certain number of hours. A mentor. Feedback. Completion. Move on to the next step. And yet, if you speak to coaches who have been through the journey, you may hear a very different story. The coach may have come for the hours. And they stayed for the learning. Mentor Coaching is not merely a requirement to be completed. Done well, it can become one of the most meaningful relationships in a coach’s professional journey. A mentor may begin as your guide in developing coaching competence. But that's not all they can be. They help you notice what you cannot yet see in yourself. They challenge your assumptions. They listen for what sits beneath your words. They help you recognise patterns in your coaching. And they give you a space to experiment, reflect and find your own voice. And at times, the relationship becomes much more than that. A trusted space for conversations. A relationship grounded in mutual respect and honesty. A person whose perspective you continue to value long after the credentialing process is over — and, sometimes, a deeply personal or even spiritual connection. So flip the question from: “Who can give me my mentor-coaching hours?” to: “Who do I want beside me while I become the coach I want to be?” Choose your mentor, not just your mentor-coaching hours That distinction matters. So, how do you choose? Think of this as a checklist — not of credentials alone, but of the qualities that can make the mentoring relationship meaningful. Look beyond the credential. Your mentor should be appropriately trained, credentialed and experienced — not only as a coach, but also in mentoring coaches. But credentials alone don’t tell you everything. Look for experience that has become wisdom. Look for someone who has lived a substantial professional life and turned that experience into perspective, maturity and wisdom. Someone who continues to learn. Someone who can hold complexity without rushing to give you an answer. Look for the coaching mindset beyond the coaching session. Look for someone who demonstrates selflessness, humility and generosity and embodies the ICF coaching mindset not only in a coaching session, but in the way they live, listen and relate to people. See how they see you. Do they connect with you as a person, or do they treat you as another participant in a credentialing process? Meet them before you decide. If there are two core mentors, speak to both. Have a one-to-one conversation before deciding. Notice what happens in that conversation. Can you be vulnerable with them? Will they challenge you without diminishing you? Do they evoke reflection, responsibility and growth? Ask yourself whether they will help you find your voice. The right mentor helps you discover your own coaching voice rather than turning you into a replica of themselves. They shouldn’t make you sound like them. They should help you hear yourself more clearly. Don’t confuse visibility with mastery In a world where coaching has become increasingly global, it can be tempting to choose a mentor because of where they are based, how visible they are, or how impressive their profile looks. But a global footprint is not the same as mentoring competence. Geography is not competence. Visibility is not mastery. A polished profile is not presence. And marketing is not mentoring. What matters is the quality of the person sitting across from you — and the quality of the relationship you are able to build with them. Your mentor does not need to be from another country to give you a global perspective. They need to bring depth, curiosity, experience, humility and the ability to meet you where you are. Treat it as a relationship, not a requirement Mentor coaching at Regal Unlimited is supported by a community of 20+ mentors who are also practising coaches. They bring their own coaching practice, experience and continued learning into the mentoring relationship. Invest in this relationship - with your time, openness, practice and trust. The value of a great mentor extends far beyond a credential, an assessment or ten hours of mentor coaching. Choose someone who will help you become not only a better coach, but also a better human being. Because perhaps the value of a great mentor is not only in the coach you become. It may also be in the kind of mentor you eventually become for someone else. The credential may mark a milestone. The mentoring relationship can illuminate the path.
- The ICF Credentialing Exam: What It Can - and Cannot - Assess
The ICF Credentialing Exam plays an important role in validating professional competence. But what can an examination truly assess - and what qualities of coaching will always lie beyond it? Every few weeks, we notice new offerings centred around ICF Credentialing Exam preparation. Mock exams. Question banks. Practice tests. Exam strategies. They raise an interesting question: What is the role of the ICF Credentialing Exam in developing a professional coach—and what lies beyond its scope? What the Exam Can Assess The credentialing exam can assess many things that matter. It can assess your understanding of the ICF Core Competencies. It can assess your ability to make ethical choices. It can assess your judgement across different coaching situations. It provides confidence that a coach has met a professional standard expected by the profession. That is precisely what it is designed to do. What the Exam Cannot Assess Yet some of the qualities that define exceptional coaches cannot be measured by any examination. An exam cannot tell us whether a client felt deeply heard. It cannot assess the quality of your presence. It cannot measure humility. It cannot measure curiosity. It cannot measure your capacity to stay with uncertainty. It cannot measure the wisdom that develops through hundreds of coaching conversations. Those qualities emerge over time through practice, reflection, feedback and lived experience. They continue developing long after the exam has been completed. The Exam Is a Pit Stop, Not the Destination The ICF Credentialing Exam is one milestone on a much longer journey. It is designed to verify whether a coach has internalised the ICF Core Competencies and Code of Ethics—not whether they have memorised answers to multiple-choice questions. When the journey is well designed, and learning is rigorous, reflective and rooted in practice, the exam becomes a natural outcome, not the purpose of learning. The credential is earned through transformation, not test-taking. That is an important purpose. But it is not the only purpose of coach development. At Regal Unlimited, we have one of the highest passing rates for ICF credentialing exams, thanks to the rigour of our coach education process. This outcome is a result of the process, not its purpose. Coach Education Is Adult Education This is perhaps what makes coach education different from many of the educational experiences we grow up with. Coaching education is fundamentally adult education. Adults learn differently. They construct meaning through experience, reflection, experimentation, feedback and deliberate practice. Competence cannot simply be downloaded through question banks or memorised through mock tests. Adults do not merely acquire information. They integrate experience. They reflect. They experiment. They practise. They evolve. Over time, the competencies stop feeling like something to remember and begin to shape how they think, listen and relate to others. That transformation cannot be rushed. The journey from Doing to Being cannot be outsourced. It unfolds through practice, reflection, humility and presence. Failure Is Sometimes the Best Teacher Sometimes a coach does not clear the credentialing exam on the first attempt. While disappointing, that moment need not define the coach. Instead, it can become an invitation to deepen learning. Coach more. Return to the competencies. Reflect on your understanding. Seek more feedback. Engage in mentor coaching. Then return and attempt the exam again. That iteration is not a setback. It is part of becoming a better coach. Every experienced coach knows that mastery rarely develops in a straight line. It grows through deliberate practice, reflection and humility—not speed. The Greatest Examination Professional credentials matter. They uphold standards. They strengthen trust in our profession. But they do not—and cannot—capture the entirety of what makes someone an exceptional coach. The exam can assess aspects of competence. It cannot certify presence. It cannot certify wisdom. It cannot certify compassion. It cannot certify the quality of your Being. That work belongs to you. Perhaps the greatest examination is always internal. Not: “Did I pass the ICF Credentialing Exam?” But: “Am I becoming the kind of coach I would trust with another human being’s aspirations?” Perhaps the more enduring question is not simply: “How do we prepare coaches to succeed in the credentialing exam?” It is also: “How do we create learning experiences that develop the qualities no examination can ever measure?” Because while credentials mark an important milestone, it is those deeper qualities that shape the coaches our clients experience every day. Ultimately, coaching is not something we do. It is who we become.
- The Worthy Goal
How big is too big? / Exploring the Impossible Dr. PM had spent close to twenty years as a scientist. He had grown up in a village, pursued higher studies in chemistry, completed his doctorate and built an impressive research career with more than fifty international publications to his name. Few would have questioned the path he had taken. When asked what he hoped to achieve through coaching, his answer surprised the coach. “I want to become the CEO of a global company in the United States within three years.” It was an audacious goal. Perhaps even an improbable one. The easier response would have been to discuss whether it was realistic. Instead, the coach became curious. Why this goal? Why now? What did it represent? The conversation gradually moved away from the destination and towards the person who had chosen it. It explored possibility, conviction, identity and the assumptions that quietly shape our ambitions. Coaching did not attempt to decide whether the goal was achievable. It invited the client to examine it more deeply. Sometimes the value of coaching lies not in reducing the size of a dream, but in helping people understand why it matters enough to pursue. What This Case Explores Audacious goals Exploring possibility Identity and purpose Coaching without judgement Leadership aspirations Career reinvention Transformational growth Possibility and potential Who Might Find This Familiar Senior professionals considering a career pivot Leaders with ambitious long-term aspirations High-potential professionals exploring their next chapter Individuals questioning what success means at different stages of life Why This Matters Some goals appear too large until they are explored with curiosity instead of certainty. Coaching offers a space where possibilities can be examined before they are either accepted or dismissed.
- The Goal Behind the Goal
Sometimes the first answer isn’t the real one. / Goal Setting KK had spent nearly two decades building a successful corporate career. Alongside it, he had attempted three entrepreneurial ventures. Each one had ended in failure. The disappointment stayed with him longer than he cared to admit. His family questioned his choices and compared him to his 2 successful brothers who did not attempt entrepreneurship or anything else. Even he had begun to question himself. When he came for coaching, he appeared to know exactly what he wanted. First, he wanted to improve his communication skills. Then he wanted a promotion within two years. As the conversation continued, another goal emerged. Then another. The coach remained in the realm of agreement and explored deeper. Finally, after much probing and pushing back, the client said “he wanted to become a business tycoon in 5 years”. Having attempted entrepreneurship three times, his heart was in the startup space. But he was not ready for one more failure, ‘however big a learning opportunity it was!’ After finalizing the ‘true’ goal, the client smiled and replied to the coach, “I liked the creative tension that you created while I was jumping from goal to goal. It took time for me to choose between a ‘thrilling’ goal and an ‘important’ goal.” The client added a couple of more professional and personal goals, and thus the goal setting for the engagement was completed. What This Case Explores Discovering the goal behind the goal Powerful questioning Clarity before action Coaching with curiosity Who Might Find This Familiar Professionals rethinking their career direction Entrepreneurs exploring their next chapter Leaders seeking greater clarity before making major decisions Individuals who feel successful but not fulfilled Why This Matters Clients often arrive with answers they have prepared. Coaching creates the space to discover the questions they have not yet asked themselves.
- Coaching is rarely about having the right answer
Sometimes, it begins with a question that refuses to go away.Sometimes, it begins with a difficult conversation. Or a career that no longer feels right. Or a goal that sounds clear until someone asks, “Is that really what you want?” Every coaching engagement has its own story. The stories that follow are drawn from real coaching engagements and have been adapted to protect client confidentiality. They do not promise dramatic transformations or perfect endings. Instead, they offer a glimpse into coaching as it unfolds—in moments of uncertainty, discovery, courage, and change. They also explore the complexities, dilemmas, and possibilities in situations like leadership, growth, ethics, resilience, goal setting and transformation. Coffee & The Coach A conversation that lasted far longer than a cup of coffee. / A Career at the Crossroads CJ had always worked hard. He had built a successful career, moved through different organisations, and even ventured into entrepreneurship. Some decisions had worked. Others had not. When he joined a leading multinational company, it seemed he had finally found his footing. Then things began to change. His relationship with his manager grew increasingly difficult. The conversations became uncomfortable. Eventually, he was given a deadline to leave the organisation. He chose not to tell his family. He carried the anxiety quietly and looked for ways to find another opportunity before time ran out. He had already worked with another executive coach and had an internal mentor within the organisation. Yet something continued to weigh on him. When he reached out for coaching again, he was clear about one thing. “I want to discuss only my career.” The first conversation lasted much longer than either of them had expected. Career was where it began. But it did not stay there. As trust grew, the conversations widened. They moved through work, relationships, setbacks, confidence, purpose and the choices that lay ahead. Coaching did not attempt to remove uncertainty from his life. Instead, it created a space where he could think more clearly, make better decisions and stay grounded even when circumstances changed. And they did. Over the years came a promotion, an international relocation, organisational restructuring, another career transition and new opportunities. Through it all, the coaching conversations continued whenever they were needed. One morning, several years later, the coach received another call. This time, there was no crisis. CJ had called simply to say that he had been promoted to Regional Director—the first Asian to hold the position in his organisation. Before ending the conversation, he paused to acknowledge the role coaching had played in helping him navigate one of the most significant periods of his life. Life had not stopped presenting challenges. He had simply learnt to meet them differently. What This Case Explores Career transitions Resilience through uncertainty Long-term coaching partnerships Growth beyond immediate goals Who Might Find This Familiar Leaders navigating career uncertainty Professionals facing organisational change Individuals preparing for senior leadership roles HR and L&D leaders supporting employees through transition Why This Matters The circumstances around us may not always change. Coaching often begins to make a difference when the way we respond to those circumstances begins to change
- How ICF CCE Unit Requirements Help Coaches Stay Credentialed and Relevant
If your ICF credential renewal is coming up in the next few months, you’re probably starting to look at what’s required. That often brings up a few questions about Continuing Coach Education (CCE) units. How many credits do you need? What kind of learning counts? Do webinars qualify? What’s the difference between Core Competencies and Resource Development? And can you leave it all until the last few months before renewal? If you’ve been searching for clear answers, you’re in the right place. This guide breaks down the ICF CCE unit requirements, explains what counts towards your renewal, and shares a few practical tips to help you plan ahead. What are ICF CCE units, and why do they matter? CCE stands for Continuing Coach Education. Simply put, it’s the learning you undertake after earning your ICF credential. Your coach training prepared you to become a coach. Continuing Coach Education helps you keep developing as you coach clients in the real world. It doesn’t take long to realise that certification is only the beginning. Every client brings a different context, challenges and questions. Many of the situations you encounter simply can’t be learned in a classroom. At the same time, coaching itself continues to evolve. New research emerges, professional standards develop and client expectations change. That’s why ICF requires coaches to continue learning. CCE isn’t about repeating what you already know. It’s about staying current and continuing to build your coaching capability throughout your career. So, how many CCE credits do you actually need? For most ICF credential renewals, coaches are required to complete 40 Continuing Coach Education (CCE) credits during each renewal cycle. These credits fall into different categories. Here’s a quick overview of the current ICF CCE requirements across credential levels. Requirement Details Total CCE Credits 40 Core Competency Credits Minimum 24 (includes 3 Ethics; +10 Mentor Coaching for ACC) Remaining Credits 16, from Core Competency and/or Resource Development (no minimum for Resource Development) As the ICF requirements may change over time, it’s always worth checking the latest renewal guidelines before planning your learning. Explore the ICF ACC renewal process in detail. What are Core Competency credits? Core Competency credits focus on strengthening your coaching skills. These programmes are directly linked to the ICF Core Competencies and may cover areas such as coaching presence, active listening, partnering with clients, powerful questioning and coaching ethics. What is Resource Development? Resource Development covers learning that supports your work as a coach without directly teaching coaching competencies. Topics such as leadership, emotional intelligence, neuroscience, communication, wellbeing and business development for coaches often fall into this category. While these programmes may not teach coaching skills directly, they can broaden your perspective and make you a more effective coach. What learning activities count towards CCE credits? This is one of the questions coaches ask most often. The answer is: workshops, webinars and conferences can count—but not automatically. A coaching workshop or webinar doesn’t qualify for CCE credits simply because it’s about coaching. Eligible learning may include: ICF-approved Continuing Coach Education programmes Mentor Coaching Coaching workshops Webinars Coaching conferences Advanced coach development programmes Before registering, check whether the provider offers ICF-approved CCE credits and how those credits are classified. A quick check beforehand can save you time and disappointment later. Don’t leave your CCE planning until the last minute The renewal process itself isn’t usually the difficult part. Planning for it is. It’s easy to think, “I’ll worry about CCE next year.” Then suddenly your renewal date is only a few months away, and you’re trying to earn all your credits in a hurry. When that happens, learning starts feeling like a checklist instead of something that genuinely helps you grow. A better approach is to spread your learning across the three-year renewal cycle. Choose programmes because they’ll help you become a stronger coach—not just because they offer credits. Keep your completion certificates organised, and don’t leave your ethics learning until the end. By the time your renewal comes around, you’ll already have what you need, and you’ll have benefited from the learning along the way. Why CCE is about more than renewing a credential It’s easy to see CCE as something you have to do. But there’s a bigger purpose behind it. The coach you are today is probably very different from the coach you were when you completed your initial training. Working with clients changes the way you listen, ask questions and support people through complex situations. Continuing education gives you the chance to keep refining those skills. It introduces you to new ideas, different perspectives and evolving coaching standards that strengthen your practice over time. So yes, CCE helps you stay certified. More importantly, it helps you keep growing as a coach. Continuing the Journey with Coaching Unlimited Some of the most meaningful learning happens after certification, when you’re coaching real clients and navigating real challenges. That’s the thinking behind Coaching Unlimited —a space where coaches continue learning through expert-led sessions, reflective conversations and shared experiences with a community of fellow practitioners. If you’re working towards your next credential renewal, Coaching Unlimited can also help you earn Continuing Coach Education credits while continuing to develop your coaching practice. Next Coaching Unlimited Edition Dates: 19–22 November 2026 Location: Bengaluru CCE requirements may begin as part of the renewal process, but they can become something much more—a way to keep learning, stay relevant and continue growing throughout your coaching career. FAQs Can I carry forward unused CCE credits to my next renewal cycle? No. CCE credits are valid only for the current renewal cycle. Any credits beyond the required number cannot be carried forward to your next credential renewal. Can I earn all my CCE credits from a single programme? Yes, provided the programme is ICF-approved and offers enough eligible CCE credits in the required categories. Always check how the credits are split between Core Competencies and Resource Development before enrolling. What happens if I don’t renew my ICF credential before it expires? If your credential expires, you can no longer present yourself as an ICF-credentialed coach. ICF provides a grace period for renewal, but if you miss the applicable deadlines, you may need to reapply under the credentialing requirements in effect at that time. Do I need to be an ICF member to renew my credential? No. ICF membership is not mandatory for credential renewal. However, members pay a lower renewal fee than non-members.
- What to Expect from an Executive Coaching Program
When leaders are nominated by their organizations for an Executive Coaching Program, one of the first questions they ask is, "What should I expect?" Sometimes, “Why should I?” It is a fair question. Executive coaching is unlike most leadership development interventions. It is not training. It is not consulting. It is certainly not someone telling you what to do. Yet, for many senior leaders, it becomes one of the most significant developmental experiences of their careers. If you are considering an Executive Coaching Program, you can expect many things—but perhaps not the things you initially imagine. You can expect conversations that challenge rather than advise, moments of discomfort alongside moments of clarity, and growth that often continues long after each session has ended. Above all, you can expect the journey to be deeply personal. As I reflect on this question today, my mind goes back over a decade, not as an executive coach, but as an executive being coached. It Began with a Question, Not an Executive Coaching Program My first Executive Coaching Program was part of an executive education programme at INSEAD. At that point, I had already spent over twenty years in banking and financial services. Like many executives, I was progressing well in my career. The promotions had come. The responsibilities had increased. On the outside, everything appeared to be moving in the right direction. Yet, somewhere inside, another question had quietly begun to emerge. What next? It was not a question about my next promotion or the next role. It was a much deeper question about purpose. I had begun to feel that the corporate rat race, rewarding as it had been, could not be the entire story of my professional life. I was curious about what else might be possible. Looking back today, I often say something that has become one of my beliefs about coaching: When the coachee is ready, coaching manifests. Not the coach as a person, but coaching as a process. The timing was right because I was ready. Coaching simply arrived at the appropriate moment. Readiness Matters More Than the Coach Whenever organisations engage an Executive Coaching Program, significant effort goes into selecting the right coach. Credentials are evaluated. Experience is discussed. Chemistry meetings are organised. These are all important. However, I have increasingly come to believe that two other factors have an even greater influence on the success of coaching: coachability and commitment. Coachability is the willingness to suspend certainty. It is the ability to look at oneself honestly, to question long-held assumptions, and to remain curious even when uncomfortable truths begin to emerge. Some of the most successful leaders struggle with this because their careers have rewarded them for having answers. Coaching, however, begins with better questions rather than better answers. The second ingredient is commitment. Coaching cannot be reduced to a series of conversations on the calendar. A sixty-minute session every few weeks, by itself, rarely creates transformation. The sessions simply initiate the process. The real work happens afterwards, when leaders reflect deeply, observe themselves differently, experiment with new behaviours, and courageously take action. My own coaching journey was no different. The coaching conversations opened doors, but walking through them remained my responsibility. Trust the Process One of the greatest lessons I learned during that Executive Coaching Program was not to judge coaching on a session-by-session basis. Initially, like many first-time clients, I expected every conversation to produce an immediate breakthrough. Some sessions did. Others felt ordinary. Occasionally, I even wondered whether enough was happening. But gradually, something changed. The coaching conversations continued to work within me long after each session had ended. Insights surfaced unexpectedly while travelling, during meetings, or simply sitting quietly with a notebook. Questions that had initially appeared simple became increasingly profound. I found myself paying greater attention to my patterns, my choices, my fears, and my aspirations. Without consciously planning it, my focus slowly shifted from asking, "What should I do next?" to asking, "Who am I becoming?" That, perhaps, is the true gift of an Executive Coaching Program. It is less about finding better solutions and more about becoming the person capable of creating those solutions. For me, that journey eventually led to discovering my calling. I found myself drawn towards coaching, leadership development, and helping others navigate similar questions of purpose and possibility. Had someone predicted that outcome when I entered the programme, I would probably have smiled politely and dismissed the idea. That is the beauty of coaching. It rarely gives us what we initially seek. It often gives us something much more meaningful. While writing Doing to Being, I found myself reflecting on this chapter of my life. Looking back, I realise that my first experience of executive coaching shaped not only my career, but the direction of my life. Expect to Be Challenged Many executives imagine coaching to be encouraging conversations filled with motivation and affirmation. Good coaching certainly provides support. Great coaching also provides a challenge. Professional executive coaches are trained to partner fearlessly with clients. They are not there to impress, please, or rescue. They are there to serve the client's agenda, even when doing so requires asking uncomfortable questions or shining light on areas that have remained hidden for years. Sometimes we discover beliefs that have quietly limited us for decades. Sometimes we recognise habits that once served us but have now become obstacles. Sometimes we are confronted by fears we have successfully kept buried beneath busyness and achievement. These moments can be uncomfortable. Transformation rarely happens without discomfort. We resist change not because we dislike growth, but because growth often requires letting go of familiar identities that have served us well until now. That is why executive coaching requires courage from both the coach and the client. The coach must be willing to partner fearlessly. The client must be willing to look inward fearlessly. What Can You Realistically Expect? Every Executive Coaching Program is unique because every leader brings a different story, context, and set of aspirations. Yet, certain outcomes appear consistently. Leaders often develop greater self-awareness, stronger executive presence, improved emotional intelligence, better decision-making, and healthier relationships with colleagues and stakeholders. Many discover renewed clarity about their careers. Others become calmer, more intentional leaders capable of navigating uncertainty without constantly reacting to it. Some experience incremental improvement. Others experience profound personal transformation. The difference often lies less in the coaching methodology than in the client's willingness to engage wholeheartedly with the journey. If you’re interested in exploring these further, you may also enjoy 11 Benefits of Executive Coaching. The Journey Continues Between Sessions One misconception about Executive Coaching Programs is that the coaching session itself is where transformation occurs. In my experience, that is only partly true. The coaching session plants the seed. Transformation happens afterwards. It happens while reflecting on a powerful question that refuses to leave your mind. It happens when you choose a different response in a difficult meeting. It happens when you notice an old behavioural pattern before it unconsciously repeats itself. It happens through countless small moments of awareness that slowly reshape how you lead, communicate, decide, and relate to others. This is why the most successful coaching clients are usually the most reflective ones. They journal. They observe. They experiment. They take action. They return to the next coaching conversation having learnt something new about themselves. The coaching relationship then becomes a continuous cycle of awareness, action, reflection, and growth. An Executive Coaching Program Is Ultimately About Becoming When I began my own Executive Coaching Program, I believed I was looking for career direction. In reality, I was beginning a much deeper journey. It was not simply about finding the next opportunity. It was about discovering who I wanted to become. That distinction has remained with me throughout my coaching career. Today, when I partner with CEOs, founders, senior executives, and business leaders, I remind them that coaching is not something the coach does to the client. Coaching is a partnership. The coach brings presence, professional competence, and courageous conversations. The client brings openness, commitment, reflection, and action. When both honour that partnership, remarkable things become possible. Not because coaching is magical. But because human beings are capable of extraordinary transformation when they are truly willing to look within. If you are considering an Executive Coaching Program, come with curiosity rather than certainty. Come prepared not merely to solve the challenges immediately in front of you, but to explore the leader you are capable of becoming. That journey may begin with a question. As mine did. And sometimes, one question is all it takes to change the direction of a life. Explore Executive Coaching Further If you’re considering an Executive Coaching Program for yourself or your leadership team, learn more about Regal Unlimited’s Executive Coaching Program. https://www.regalunlimited.com/executive-coaching You may also find these articles useful: What is Executive Coaching and Its Benefitshttps://www.regalunlimited.com/post/what-is-executive-coaching-and-its-benefits 11 Benefits of Executive Coachinghttps://www.regalunlimited.com/post/11-benefits-of-executive-coaching Leadership Coaching vs Executive Coachinghttps://www.regalunlimited.com/post/leadership-coaching-vs-executive-coaching FAQs How do I know if I am ready for an Executive Coaching Program? Many leaders assume they need to have a specific problem before engaging a coach. In reality, readiness is often marked by curiosity, openness to feedback, and a willingness to reflect. If you’re asking deeper questions about your leadership, career, or purpose, you may be ready for executive coaching. What happens during an Executive Coaching Program? Executive coaching sessions are confidential conversations focused on your goals, challenges, and leadership development. Rather than giving advice, a professional executive coach asks thought-provoking questions that help you develop greater awareness and identify your own path forward. What kind of outcomes can I expect from an Executive Coaching Program? The ROI of executive coaching goes beyond measurable business outcomes. Leaders often experience stronger decision-making, improved stakeholder influence, greater resilience, and enhanced leadership presence. At Regal Unlimited, we call it the "ROI of Enchantment"—the unexpected personal transformation that often becomes the catalyst for professional success. What makes an Executive Coaching Program successful? The success of an executive coaching engagement depends on more than the coach’s credentials. Coachability, commitment, psychological safety, and a willingness to act on insights all contribute to meaningful outcomes.
- What ICF Coaching Actually Demands From You as a Professional
When I first discovered professional coaching, I was fascinated by its transformational potential. At that point in my life, I had spent over two decades in the corporate world, largely in banking, solving problems, driving performance, building businesses, and leading teams. Like many professionals at that stage of their careers, I had begun reflecting on what the next chapter might look like. Looking back today and connecting the dots, I realise professional coaching entered my life at exactly the right time. In fact, it could not have arrived at a better moment. As I explored the possibility of becoming a professional coach, I did what most people do. I spoke to friends in the industry, researched different ICF Coach Training programs, understood the various pathways towards ICF Certification, and gathered every piece of information I could find. I learnt about competencies, mentor coaching, credentialing requirements, assessments, coaching hours, and the journey from ICF ACC to PCC and beyond. Intellectually, I felt well prepared. What I did not realise was that I understood only the mechanics of coaching, not what coaching would actually demand of me as a human being. Looking back today, I realise professional coaching demanded far more than learning the ICF Core Competencies or earning a credential. It demanded that I unlearn decades of habits, become comfortable with uncertainty, cultivate deeper presence, and trust clients more than my own expertise. Ultimately, it demanded that I rethink who I was becoming. Everything else I learnt during my journey grew from these shifts. Coaching Asked Me to Become Someone Different There is a significant difference between understanding something intellectually and living through it. That distinction became increasingly clear as I embarked on my own coaching journey. Like many experienced corporate leaders, I assumed that my years of leadership experience would naturally make me a good coach. After all, I had spent years analysing situations, making decisions, solving complex business problems, and helping people achieve results. Coaching asked me to do almost the opposite. Instead of solving problems, I had to trust that clients could discover their own answers. Instead of giving advice, I had to learn the discipline of curiosity. Instead of directing conversations, I had to partner with the client and co-create the journey. For someone who had built an identity around expertise and action, this was both liberating and deeply uncomfortable. Goal setting was not new to me. Corporate life revolves around goals, milestones, KPIs, reviews, and action plans. Yet coaching revealed that goals are often only the visible surface of a much deeper conversation. Behind every goal lies a belief, a fear, an identity, an aspiration, or an internal conflict. Coaching was not merely about helping clients achieve their objectives; it was about helping them understand themselves more deeply while pursuing those objectives. From Solving Problems to Creating Awareness Similarly, action orientation had become second nature over the years. In corporate life, speed is rewarded. Decisions are expected. Action is celebrated. Coaching introduced me to a completely different energy. Sometimes the most valuable coaching conversation ended without a single action point. Instead, it left the client with a new awareness, a different perspective, or a profound silence that continued to work long after the session had ended. I gradually realised that awareness often precedes meaningful action, and that sustainable change rarely comes from pushing harder. It emerges from seeing differently. The Hardest Part Was Unlearning Perhaps the most difficult part of my journey was unlearning. The knowledge and experience accumulated over two decades had undoubtedly helped me become successful as a business leader. Ironically, much of that had to be gently parked aside while coaching. Not because knowledge is unimportant, but because it can so easily tempt us to interpret, diagnose, advise, or rescue. Coaching repeatedly reminded me that my role was not to impress the client with what I knew, but to create the conditions in which the client could discover what they already knew, often at a level they had never accessed before. First You Learn the Science. Then You Learn the Art. Like every profession, coaching has its science. The ICF Coaching framework provides a robust foundation through ethics, coaching agreements, active listening, cultivating trust, facilitating awareness, and partnering with clients. During my coach education, I diligently learnt these competencies and practised them with discipline. Initially, the framework gave me confidence. It was reassuring to know what came next and to follow a structured process. Yet over time, something fascinating happened. The science slowly gave way to art. It made me realise that ICF Coaching demands that we move beyond technique. I discovered that the most powerful coaching conversations were rarely those where I mechanically followed a framework. They were conversations where the framework had become invisible. Presence began replacing process. Listening became deeper than merely hearing words. Questions emerged not because a model required them, but because the moment invited them. I slowly learnt that coaching is much like learning music. One begins by mastering scales and technique. Eventually, however, the music has to flow beyond technique. That journey from science to art continues even today. Coaching Demands Inner Work Too Then I encountered another dimension that I had never anticipated when I signed up for my ICF Coaching Certification. The spiritual dimension—or what I would call the inner dimension of coaching. I do not use the word "spiritual" in a religious sense. Rather, I refer to the deeper dimensions of human consciousness. Presence. Awareness. Stillness. Intuition. Compassion. Acceptance. The capacity to remain fully present without needing to control outcomes. As I deepened my own practice, I began to realise that transformational coaching is not merely an exchange of questions and answers. It is a meeting of two human beings where something far more profound can emerge if the coach is sufficiently present. Over the years, every coaching conversation added another layer to my understanding. Every client challenged an assumption I did not know I held. Every mentoring conversation with coaches since 2014 revealed subtler dimensions of mastery. Ironically, the more coaching hours I accumulated, the less certain I became about my own expertise. Instead of feeling that I knew more, I became increasingly aware of how vast the potential of coaching really is and how little any of us can claim to have mastered. What I thought would be a professional qualification gradually became a lifelong path of learning. Reflective practice entered my life almost naturally. Reflective Regal Journaling, observing my own reactions, examining assumptions, noticing biases, and becoming aware of recurring patterns became as important as learning another coaching competency. Presence stopped being an idea and became a daily practice. Listening evolved from a communication skill into a way of relating to people and to life itself. Why Mindset Matters More Than Certification Many years ago, even before the International Coaching Federation formally introduced "Embodies a Coaching Mindset" as Core Competency #2, immediately after ethics, we at Regal Unlimited had already begun emphasising the importance of the coaching mindset in all our coach education programs. When the competency framework evolved to explicitly recognise mindset as foundational to coaching, I felt quietly vindicated. Competencies matter. Ethics matter. Skill matters. Yet who we are while coaching ultimately shapes every conversation we have. This is perhaps why I increasingly believe that authentic ICF Coach Training is not primarily about earning a credential. The ICF Coach Certification or ICF ACC/PCC Certification is certainly an important milestone, but only one. Real coach education continues long after the certificate is awarded. In many ways, the credential marks the beginning of the journey rather than its completion. Coaching Never Stops Challenging the Coach Professional coaching demands that we continuously challenge our own status quo. It asks us to question our beliefs, our biases, our values, our assumptions, and sometimes even our most cherished goals. While the human mind naturally seeks incremental improvement, coaching often invites transformational change. It gently encourages us to examine the narratives we have been living for years and asks whether those stories still serve us. Some of the conversations we have carefully avoided with ourselves eventually return through our clients. Some of the fears we have quietly swept under the carpet begin to surface in unexpected ways. Coaching has a remarkable ability to hold up a mirror. Before we become instruments of transformation for others, we are repeatedly invited to confront our own unfinished work. That, perhaps, is the greatest gift of this profession. Gradually, every client becomes a teacher. Every difficult conversation becomes an opportunity for learning. Every setback becomes reflective practice. Every relationship becomes a coaching conversation. Life itself begins to function as the greatest coaching school. The journey then moves beyond coaching as a profession. It becomes a way of being. Looking back, these were the demands of coaching—not the hours, the assessments, or the credential, but the inner shifts that made all of them meaningful. So What Does ICF Coaching Actually Demand? Whether you are exploring ICF Coaching, evaluating different ICF Coach Training programmes, or considering your first ICF ACC certification, the deeper question remains the same… Are you only seeking a credential? Or are you willing to become a different human being? Because that is what coaching quietly demands. It asks us to become more aware before becoming more skilled. More present before becoming more powerful. More humble before becoming more influential. It asks us to replace certainty with curiosity, advice with partnership, performance with presence, and doing with being. Transformation was never meant to be easy. Ask the butterfly. The credential may open the door. The competencies may show the path. The practice may build confidence. But the real journey—the one that continues for a lifetime—is the journey from Doing to Being. And perhaps that is what ICF Coaching truly demands from every professional who chooses to walk this path. Explore Further: The Hidden Value of ICF Coach Training Most Coaches Overlook (Beyond Certification) From Learning to Practice: Unlocking Value in ICF ACC Coach Training Presence and Listening: The Two Leadership Skills Hiding Inside the ICF PCC FAQs 1. Is ICF Coach Training primarily about learning coaching skills? Not entirely. While ICF Coach Training builds coaching competencies and ethical practice, many coaches discover that the deeper learning happens within themselves. Developing presence, curiosity, and self-awareness becomes just as important as mastering coaching techniques. 2. What mindset shifts are involved in becoming an ICF Coach? Becoming an ICF Coach often involves shifting from giving advice to asking questions, from solving problems to facilitating awareness, and from relying on expertise to cultivating presence. For professionals accustomed to leading through answers, these mindset shifts can be both challenging and deeply transformative. 3. Is earning an ICF Certification the end of the coaching journey? No. An ICF Certification is an important milestone, but coaching mastery develops through continued practice, reflection, mentoring, and ongoing personal growth. Many coaches view certification as the beginning of their journey rather than its destination. 4. How do I know if I’m ready for ICF Coach Training? If you’re looking only for a credential, you’ll gain valuable skills. But if you’re also willing to question your assumptions, deepen your self-awareness, and grow alongside your clients, you’ll be better prepared for what professional coaching truly demands.
- Is Coaching Education Becoming the Next Coaching Centre Industry?
Or are we unintentionally adopting a coaching-centre mindset? A recent Economic Times editorial, "Control Encroaching Coaching Centres," focused on the growing influence of coaching centres in school education. While the article speaks to a different context, it raises an important question for our own profession. Are we allowing a similar mindset to creep into coaching education? Consider some of the questions prospective coaches increasingly ask: Which program has the highest credentialing exam pass rate? Can I prepare only for the ICF Credentialing Exam? What's the quickest route to earning an ICF credential? These are understandable questions. Yet they also invite us to pause. Because coaching education was never intended to become another exam-preparation industry. Its purpose is not merely to help someone pass an assessment. Its purpose is to help someone become a coach. There is a profound difference. From Learning First to Credential First When the primary objective shifts from learning to credentialing, we risk replacing a learning-first mindset with a credential-first mindset. The consequence is subtle but significant. We begin optimising for assessments rather than transformation, for badges rather than mastery, and for speed rather than depth. We become more concerned with doing enough to qualify than with becoming the kind of coach our clients deserve. This is not merely a pedagogical shift. It is a cultural one. Professional coaching calls us towards transformation - and ultimately transcendence—not simply the accumulation of qualifications. The Journey Is the Preparation At Regal Unlimited, we have held a simple belief for over a decade: ‘The best preparation for the ICF Credentialing Exam is the learning journey itself.’ When coach education is rigorous, reflective, experiential, and practice-based, the credentialing assessment becomes a natural milestone rather than an isolated destination. Assessment preparation certainly has its place. Every professional program should help learners understand the credentialing process and prepare confidently. However, exam preparation should complement coach development—not become its primary purpose. If learners increasingly feel the need to seek separate "exam coaching" simply to clear the assessment, it is worth asking an important question: Are we developing coaches-or merely preparing candidates? Three Pillars of Coach Development At Regal Unlimited, we believe coach development rests on three inseparable pillars. 1. The Journey The journey of becoming a coach. This is where presence, self-awareness, ethics, humility, reflective practice, coaching competence, and ultimately coaching mastery are cultivated. 2. The Milestones Training, coaching practice, mentoring, feedback, performance evaluations, certification, credentials, CCEUs, supervision, and lifelong learning. These milestones matter. But they are milestones - not the destination. 3. The Community Perhaps the most important pillar of all. Coaching mastery is rarely developed in classrooms alone. It grows through conversations, practice circles, mentor coaching, supervision, shared experiences, challenge, encouragement, and service. Communities do far more than transfer knowledge. They raise collective consciousness. We still have the best completion rates in ICF exams. Raising the Profession Together The coaching profession deserves better than a coaching-centre mindset. Our aspiration should be to develop coaches who can transform lives, not simply professionals who can pass an examination. The future of coaching will not be determined by how many credentials we issue. It will be determined by how deeply we develop human beings. The International Coaching Federation continues to strengthen professional standards through initiatives such as the Master Coach Standards (MCS) and its ongoing evolution of coaching competencies, ethics, and credentialing. As coach educators, mentor coaches, and coaching communities, we share an equally important responsibility. Coaching centres prepare people to pass examinations. Coach education should prepare people to hold another human being's life, aspirations, and potential with presence and responsibility. The difference is not academic. It is ethical. That is the journey worth investing in. And that is the future our profession deserves.
- Is Pursuing PCC After ACC Worth It? The Real Value of ICF PCC Certification
Many coaches reach an important milestone after earning their ICF ACC certification. The next question often isn’t about eligibility—it is about purpose. Is pursuing ICF PCC certification simply about earning another credential, or does it fundamentally change the way you coach? The answer, I believe, goes far beyond the credential itself. New to coaching? If you’d like to understand the foundations first, read What is Coaching and the Coaching Process? The Journey from ICF ACC to PCC One of the questions I often hear from coaches is: “I’ve earned my ACC. Is pursuing PCC really worth it?” The answers usually revolve around the credential itself—more clients, higher fees, greater credibility, or eligibility for organizational coaching assignments. Those are all valid considerations. But I believe they tell only part of the story. ICF ACC certification requires >= 100 hours of coaching experience. ICF PCC certification requires >= 500 hours of coaching experience. That’s five times the coaching conversations. More importantly, that’s five times as many opportunities to learn and grow —not just about coaching, but about yourself. Every coaching conversation teaches us something. Sometimes about listening. Sometimes about presence. Sometimes, it's about our assumptions, our impatience, our need to help, or our discomfort with silence. Over hundreds of conversations, these moments begin to shape us. The journey from ACC to PCC is not simply about accumulating hours. It is about accumulating awareness. Professional Growth With the Credential As coaches move towards ICF PCC, something begins to shift in the way they coach. Confidence grows—not because they have learnt more techniques, but because they begin trusting the coaching process itself. They become less concerned with asking the “right” question and more comfortable being fully present with whatever the client brings. Conversations become less about trying to help and more about genuinely partnering with the client. That subtle shift changes everything. The coach is no longer positioned as the expert who needs to solve a problem, but as an equal human being walking alongside another. That creates greater trust and psychological safety. The coaching itself becomes simpler and yet deeper. The conversation flows more naturally and with ease. Coaches become less focused on managing the conversation and more willing to follow the client’s thinking. As awareness deepens, clients begin seeing possibilities they hadn’t considered before, opening the door to choices that are more meaningful and sustainable. Professionally, the ICF PCC certification also carries recognition. It reflects that your coaching has met rigorous standards of practice. It enhances your credibility, allows you to confidently position yourself as a professional coach, and increasingly opens doors to opportunities where PCC has become the expected benchmark. Learn more about why earning a PCC ICF certification matters. The Personal Growth Most Coaches Don’t Expect For me, this is where the real value lies. Every coaching conversation teaches us something. Sometimes about the client. Often about ourselves. Over hundreds of coaching sessions, we begin noticing our own assumptions, biases and habitual patterns. We become more comfortable with uncertainty, more patient with silence, and less attached to having the answer. We learn to trust both the client and the coaching process more deeply. (Explore how mentor coaching deepens awareness and coaching competencies.) As coaches, we often speak about the gift of coaching—the awareness, clarity and growth it creates for our clients. What we don’t talk about enough is that, over the course of hundreds of coaching conversations, we receive that gift too. While our clients are discovering new possibilities for themselves, we are quietly becoming more self-aware, more reflective and, perhaps, more human. The journey towards PCC isn’t only about becoming a better coach. It’s also about becoming a better version of yourself. Beyond the Credential If your goal is simply to earn another credential, the journey to PCC may feel long and demanding. But if your goal is to deepen your coaching, strengthen your professional practice and continue growing as both a coach and a person, the journey offers far more than three letters after your name. The credential is what the world sees. The journey is what transforms the coach. The credential recognizes that transformation. The journey creates it. If you’re exploring the requirements, training pathways, and eligibility for ICF PCC certification, you can learn more here FAQs What is the difference between ICF ACC and ICF PCC certification? ICF ACC certification requires at least 100 coaching hours, while ICF PCC certification requires at least 500 coaching hours, along with meeting ICF’s credentialing requirements. Does PCC coaching certification help you get more clients? While no credential guarantees clients, PCC coaching certification strengthens your credibility and is often preferred for executive, leadership, and organizational coaching opportunities. When should I pursue ICF PCC certification? The right time is when you’re ready to deepen your coaching practice through more experience, reflection, and professional development—not just earn another credential.
- Presence and Listening: The Two Leadership Skills Hiding Inside the ICF PCC
Ask executives what makes a great leader, and the list comes fast: vision, decisiveness, results. Almost no one says presence or listening. Yet, ask those same executives to describe the absolute best leader they ever worked for, and they invariably reach for those exact two qualities. Both sit at the heart of the International Coaching Federation's Professional Certified Coach (PCC) standard. Among the eight ICF Core Competencies, two matter most for senior leadership: Maintains Presence and Listens Actively. While usually treated as separate skills, they are actually two halves of a single coin. Presence is the inner stance that makes real listening possible. Listening is what presence looks like from the outside. Presence: The Inner Stance The ICF describes presence as being fully conscious and present, employing a style that is open, flexible, grounded, and confident. Strip away the formal competency language, and it is the capacity to stay here, with this person, instead of drifting into your own next thought. The PCC markers point exactly to this discipline: Staying grounded when emotion rises. Sitting comfortably in silence rather than rushing to fill it. Trusting the other person enough to follow their lead rather than steer. Presence is what remains when you stop performing competence and simply pay attention. Consider a manager who walks into a meeting already irritated. A colleague opens with a sharp remark: "The deadline was never realistic anyway." The natural corporate instinct is to defend the plan or assert authority. Presence is setting that aside—the irritation, the urge to win the point—and staying anchored to the person. When a leader does that, the words change shape. "The deadline was never realistic" stops being an attack and becomes a signal: I felt set up, and no one had my back. By staying present, the manager connects this moment to a larger pattern: the colleague going quiet in recent meetings or turning down a bigger project last month. None of this surfaces if the leader takes the bait. It surfaces because the leader chose calm—and calm is what creates psychological safety. People open up to calm, not to pressure. Only then does the colleague reveal the real issue: they are overwhelmed, and afraid that admitting it looks like failure. Listening: The Outward Attention Most leaders believe they are good listeners. Most are wrong. What usually passes for listening - waiting politely for your turn to reply - is not what the profession means. The competency Listens Actively demands attention to both what someone is saying and what they are leaving unsaid. Ordinary listening processes content: the problem, the request, the data. Active listening attends to the whole person: the sudden shift in energy, the word chosen and then corrected, the critical issue carefully stepped around. The PCC markers specifically reward noticing these shifts in energy, mood, and language, and reflecting them back to prove you caught the underlying meaning, not just the transcript. Picture a teammate who notes that a project is "on track," but adds that they "may need another week." A leader listening only for content hears a simple schedule update and responds tactically: Can we compress the timeline? A leader who is truly present hears the hedge in "may need," the uncharacteristic flatness in a voice that usually carries energy, and the fact that reassurance came before the truth. That leader asks a different question entirely, opening up the conversation hiding underneath. The cost of missing these cues is invisible but high: the update was given, the meeting ended on time, but the real business risk stayed unspoken. Teams rarely withhold the truth out of dishonesty; they withhold it because no one was present enough to make it safe to speak. When leaders consistently create this kind of psychological safety through presence and listening, they begin to shape something much larger than individual conversations—a coaching culture within the organization. In his book How to Know a Person, David Brooks notes that the single skill at the center of any healthy relationship or team is the ability to make people feel seen, heard, and understood. Yet, most of us struggle to do it. Why Leaders Lose Both Skills as They Rise Paradoxically, presence and listening get harder with seniority due to three distinct corporate traps: Expertise Interrupts: You recognize a problem within three sentences and immediately start composing the answer, stopping just as the person reaches the hardest part of what they need to say. Power Distorts: People naturally edit and sanitize themselves in front of an executive who can affect their career trajectory. Speed Punishes: A calendar carved into rigid thirty-minute blocks trains you to grab the quick action item and move on. It feels highly efficient, but it inadvertently teaches your team to wait for instructions rather than think for themselves. Borrowing the PCC Standard You do not need an ICF coaching credential to use the standard. You can begin practicing these markers immediately: Stay grounded when emotion rises instead of rushing to fix it. Let silence work. The most critical sentence often arrives only when you give it space to breathe. Reflect back what you heard before you respond. Watch how often a person says, "Well, not exactly..." and then proceeds to tell you the real story. Resist the reflex to solve. The urge to fix is the ultimate enemy of hearing. This is the fundamental shift I work on with the leaders I coach: the passage from doing to being. Listening for content is doing—a transaction to complete. Being present to the person is being—a quality of attention that trusts deep understanding to come first. The ICF PCC standard describes a coach who can hold that space under pressure, with anyone. And it also happens to be the exact description of the kind of leader people trust, grow under, and choose to follow. FAQs What is the ICF PCC certification? The ICF PCC certification (Professional Certified Coach) is a credential awarded by the International Coaching Federation (ICF). It recognizes coaches who demonstrate a defined level of coaching competence, experience, and mastery of the ICF Core Competencies. What are the ICF PCC Core Competencies? The PCC standard is built around eight ICF Core Competencies that guide professional coaching practice. These competencies cover areas such as ethical practice, cultivating trust, maintaining presence, active listening, evoking awareness, and facilitating client growth. Do you need an ICF PCC certification to use these leadership skills? No. While the competencies are part of the ICF PCC certification framework, leaders can apply skills such as presence and active listening without pursuing a formal credential. Many organizations use coaching-based leadership approaches regardless of whether managers hold a certification. How does an ICF PCC coach differ from a traditional manager? An ICF PCC coach is trained to create awareness, encourage reflection, and help individuals discover their own solutions rather than immediately providing answers. Many effective leaders borrow these coaching skills to develop stronger, more empowered teams. What should I look for in ICF PCC training? Quality ICF PCC training should provide opportunities to practice coaching conversations, receive feedback, develop mastery of the ICF Core Competencies, and prepare for the requirements associated with PCC ICF certification. Why are Presence and Active Listening important in PCC coaching certification? Presence and Active Listening are foundational coaching skills because they help coaches understand what clients are saying, what they may be leaving unsaid, and what truly matters beneath the surface. These competencies also translate directly into stronger leadership and communication in the workplace. Reference: David Brooks, "How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen" (Random House, 2023). Featured on the unleashtheyou.com reading list. Dr. Shrini Susarla is an ICF Professional Certified Coach (PCC) and founder of unleashtheyou.com, where he works with founders and corporate leaders navigating the passage from doing to being.













