Master’s Voice: The Purpose of Life is a to live a life of purpose
‘Essentially, good daily management rests on a few basic disciplines:
- understand how people are actually delivering for #customers: it is all about customer, customer service/delight/enchantment. Future organizations are those who deliver these to customers. Apple (battery) to Indigo (manhandling a customer), all need to put customer at the center.
- give people regular feedback and #coaching – Leadership to corporate culture got to evolve to coaching. Also, coaching approach is not based on ‘feedback’ or about past, but feedForward, as Dr. Marshall Goldsmith often reminds us
- teach: coach/mentor, people how to solve problems and
- create a physically and emotionally safe environment where people can engage in meaningful dialogue about their work. (Look up Project Aristotle @ Google)
Indeed, a recent survey of 189,000 people at 81organisations, each with 7,500 to 300,000 employees, underscored the importance of these principles’
Get leaders to #HireACoach, include coaching as a leadership skill, learn to coach the right way through coach training/certifications, and let coaching be part of the organization culture.
#LifePurpose #Leadership #ExecutiveCoaching www.regalunlimited.com