by Subash CV | Aug 6, 2013 | Uncategorized
Reading the blog-post by Seth Godin, this line caught my attention: “If you tell me that price is the only thing that matters to customers, I respond that nothing about this product matters to them.” Seth is spot on when he says, “We sell commodities...
by Subash CV | Jul 30, 2013 | Uncategorized
The Calendar on Apple products (iphone, ipad & Macbook pro) has several options to give reminder before event (at event, 5 mts, etc) , or after the same (weekly/monthly/yearly). It does not have the option to remind during event. For eg., I am expecting a call...
by Subash CV | Jul 22, 2013 | Uncategorized
MBank And The Future Of Responsive Banking | TechCrunch “Banking is boring… ” One of the last innovations to come out of banking ?? ATM 🙂 Lot of innovation has gone into creative products, some of which took us down into the financial crisis !! Here...
by Subash CV | Jul 18, 2013 | Uncategorized
So very true, very often we are clouded by what we want to give and not what the other person wants. The other person my be a customer, client, partner, business-associate, student, coachee (coaching client). In my current training assignment to young bankers, they...
by Subash CV | Jul 6, 2013 | Uncategorized
Ever since Uttarakhand tragedy happened, I have been thinking more of Karmic implications. Though not ‘directly’ impacted by the tragedy, it has left a huge impact on me, just as in many others. The disturbing thought was – ‘I was experiencing the news & the...
by Subash CV | Jun 22, 2013 | Uncategorized
Flipkart – Sachin Bansal, CEO/Co – Founder, suggests five ways to ensure Customer Delight in E-commerce – Source: Outlook Business/22 June 2013 Discussing Customer-Service, many threw up Flipkart as a brand which fits the bill. (Comments: Related to Banking) Listen to...
