by Subash CV | Sep 24, 2013 | Uncategorized
This is surprising… a confirmation that luxury brands are not giving the customer-experience different from mass-segment. In line with the feedback from owners of the top international brands. Customers feel a Maruti or a Hyundai salesman is just as good as a luxury...
by Subash CV | Sep 23, 2013 | Uncategorized
“There will always be garbage in. It’s up to you as to whether or not there will be garbage out.” I am tempted to add, there should never be garbage-out. We should take responsibility. This is one of the best advise I got from a boss. He would say, ‘anything that goes...
by Subash CV | Sep 19, 2013 | Uncategorized
Initiatives such as these to integrate all relationship, across product & services within the bank will immensely help. It would be still better to integrate also the cross-sell on insurance/MF within group. If such systems are capable of integrating the family...
by Subash CV | Sep 3, 2013 | Uncategorized
Recently a management student asked us (a panel, I was part of), ‘How do we develop the right attitude?’ Some of these were discussed. This is a good list. As I had shared with the student, I would also suggest, 1. Meditate 2. Physical Fitness 3. Be part of an NGO or...
by Subash CV | Aug 23, 2013 | Uncategorized
Got this from a Coach-Mentor/Trainer, with the title Bodhisattva in metro (This is one of the beautiful aspects of my Coaching Experience). Don’t miss. I have re-christened as dedicated to Bangaloreans, who commute in Volvo buses & Mumbaikar (‘local’ trains,...
by Subash CV | Aug 13, 2013 | Uncategorized
Good Morning ! Hope you had a great sleep last night & fresh for a beautiful day ahead…. Sharing something simple & very basic. Some of you may feel it is a bit too simple, or silly ???? I am of firm opinion things are always simple, we tend to complicate it!...
