Auto Mail and Delayed Response

Karma of Customer Service : Automated Mail Responses and Delayed Action at TataSky and Club Mahindra

22 May 2013: #Karma of Customer Service. I am an unlucky customer, I guess. I had three problems, shall share on last-in-first-out basis: 1. TataSky has gone dead. I logged on to their website and lodged a complaint. I get a an ‘Auto Response’ with the service request reference number, as the subject. The concluding […]

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